F.A.Q
Our question and answer section provides answers to frequently asked questions
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Can I use mobile phone to register online banking service?
You can simple register by click the link here
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How do I login Online?
You can use online banking username, password & input the 6 digits one time received by registered email to login online. For your own account safety, please do not share your One Time Password to others.
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How long will my SMS (one-time password) be valid?
Your 2FA will only be valid for 240 seconds after which it will expire and cannot be used for logon. You need to re-enter the first level Internet Banking ID and Password at our main logon page in order to activate a new 2FA to be sent to you.
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What is the validation period for the Customer Investment Profile?
The Customer Investment Profile is valid for one year. You can re-do your investment profile assessment in internet banking anytime before the expiry. Once you update your risk profile in internet banking, your previous investment profile status will be changed to “expired”.
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Does your banking services support bitcoin/crypto currencies ?
Crypto banking, investment, deposit and withdrawal is avalible to all customers
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